Jessica Shabtai

Jessica ShabtaiOmbudspersonJessica Shabtai joined the Office of the Ombudsperson at Toronto Metropolitan University in 2024, bringing over a decade of experience in public service, advocacy, and policy development. She holds a Juris Doctor with a specialization in Indigenous legal issues and a Master of Social Work with a focus on health and mental health, reflecting her interdisciplinary approach to addressing fairness and equity.As the Ombudsperson, Jessica leads the Office in ensuring impartial and thorough reviews of concerns raised within the University community. With a deep commitment to accessibility, equity, and justice, Jessica applies her extensive expertise to foster transparency and resolve complex issues, supporting students, faculty, and staff in navigating challenges. Jessica Shabtai joined the Office of the Ombudsperson at Toronto Metropolitan University in 2024, bringing over a decade of experience in public service, advocacy, and policy development. She holds a Juris Doctor with a specialization in Indigenous legal issues and a Master of Social Work with a focus on health and mental health, reflecting her interdisciplinary approach to addressing fairness and equity. As the Ombudsperson, Jessica leads the Office in ensuring impartial and thorough reviews of concerns raised within the University community. With a deep commitment to accessibility, equity, and justice, Jessica applies her extensive expertise to foster transparency and resolve complex issues, supporting students, faculty, and staff in navigating challenges.